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Collaboration is essential to any business’s growth with Nutmeg Technologies you are able to tailor a communications system that works best for you. Nutmeg Technologies works with Avaya to tailor solutions that help you develop short-and-long term technology strategies to help you grow.
The Avaya Aura Contact Center Suite creates a single integrated customer queue, regardless of the type of media or modality, including voice, video, email, chat or social media. Avaya is able to deliver highly personalized customer service by eliminating routing customers through several agents and instead allowing the customer to use an automated system first that uses the information they provide to find the right agent. This system helps cut additional business overhead for more agents and delivers quick efficient customer service.
With Avaya Unified Communications solutions, you can provide customers with the ultimate customer service experience. By integrating multiple forms of communications such as telephony, email, instant messaging, and video, customers and agents are now able to narrow down the time it takes for a customer to get the service they need. Regardless of the device they are using, data centers are able to rapidly and cost-effectively deploy applications from a centralized data center.
Avaya IP office is designed to answer the communication challenges small and medium sized businesses see everyday. With the Avaya IP office system, businesses can take advantage of many enterprise-level communications solutions, simplify processes, and streamline information. Growing companies have the flexibility and scalability they need while keeping costs down.
Avaya IP Office
A solution for midsize enterprises. For businesses with multiple locations, IP Office provides a powerful set of tools to help streamline operations, centralize management, and reduce total cost of ownership for converged networks.
Streamlining communications has never been easier with Avaya communication solutions. Learn how Nutmeg can help you implement powerful collaboration solutions for businesses of any size.